The Stanford Physician Portal provides a personalized, convenient and secure means of viewing Stanford Hospital & Clinics patient information over the Internet. Both Stanford (Faculty, Community, House Staff and Fellows) and Referring Physicians can access the Portal and retrieve information about their patients. Referring Physicians can view patients that have been linked to them during appointment scheduling or registration. Stanford Physicians can view their patients (as admitting, attending or referring) and also create links to other patients when they need to be involved in a case (consulting).
Portal Features
- Multiple views, time frames and selection criteria for Lab results and Microbiology, Pathology, Radiology, and Medical Records (H&P, Op Note, Progress Notes, Discharge Summary, Clinic Visits, Outpatient Procedures …) reports. You can also print results and reports using a variety of selection criteria.
- Lab results can be trended and graphed.
- View and/or print Face Sheets for your patients.
- Request and track status of referrals.
- Stanford Physicians can view and/or print their IDX/EWS schedule by day or by week.
- Assign coverage for your patients to other Portal Physicians while you will be away from your office.
- Give your office staff selected access to Portal data.
- Secure messaging with other Portal users.
How to Access the Portal the First Time
If you are a Stanford Physician: The Medical Staff Office has created accounts for all current members of the Medical Staff. Go to the Portal and follow the instructions.
- You will be prompted to enter your last name and medical license number or Dictation#. When a match is found with your account in the Portal, you will continue with the login process.
- You will then be asked to answer several questions that can be used in the future to authenticate you, should the Service Desk need to reset your password or change settings in your account.
- You will then be given your User ID and will be asked to change and personalize your password.
If you are a Referring Physician: Go to the Portal and select Register. Complete the electronic registration form and submit it. Our Medical Staff Office will review your request and contact you within three business days to complete the registration process. If you require addition assistance during the registration process, please contact the IT Service Desk at (650) 723-3333 or (866) 277-3768.
For Future Reference: You can bookmark the Stanford Physician Portal by going to https://mdportal.stanfordhospital.com, select ‘Favorites’ in the top menu, and then select ‘Add to Favorites’.
Portal Training: Once logged into https://mdportal.stanfordhospital.com you can access a set of computer based training sessions by clicking on the 
button. In addition, the 
section of the Portal includes Getting Started and Quick Reference Guides that can be downloaded and/or printed.
Returning to the Portal
Once you have activated your Portal account, you can go to https://mdportal.stanfordhospital.com for all subsequent log-ons. The Portal requires you to change your password every 90 days. If you cannot remember your password, the Service Desk at (650) 723-3333 can reset your password. Before resetting your password, the Service Desk will ask you to answer the three challenge questions that you answered during account setup.
For Physician Portal Help
For assistance with the Portal you can call the IT Service Desk at (650) 723-3333 or toll free at (866) 277-3768. Tell the Service Desk that you are having a problem with the Stanford Physician Portal and they can guide you through most problems. The IT Service Desk is available 7x24.
There is an extensive on-line Help section within the Portal, including a Quick Reference Guide. Click on to see an index of topics.
Frequently Asked Questions
Q: What are the system requirements for the Portal?
A: The system requirements for the Portal are the following:
- For a PC, Microsoft Internet Explorer 5.1 or higher is recommended
- For a Mac, Microsoft Internet Explorer 5.2 or higher is required
- Adobe Acrobat Reader 5.1 or higher
- Screen resolution set to 1024x768
- Macromedia FLASH Platform 7.0 or higher for Computer Based Training
- High-speed Internet connection is highly recommended
Q: Who can help me, if I am unable to log into the Portal or have forgotten my password?
A: Call the IT Service Desk at (650) 723-3333 or toll free at (866) 277-3768 and let them know you are unable to access the Stanford Physician Portal. The Service Desk is available 7x24.
Q: If a physician does not use the Portal to create a referral, will they still be linked to their patient?
A: Yes, as long as the physician has been identified as a referring physician for that patient during appointment scheduling or registration. Be sure to have your Office Staff instruct patients to say that they were referred by you when they contact Stanford.
Q: What should a Referring Physician do if they are unable to find their patient on the Portal?
A: Stanford makes every effort, including follow-up calls, to capture referring physician and PCP information during inpatient registration and appointment scheduling. If you cannot find your patient on the Portal, please contact the IT Service Desk at (650) 723-3333 and let them know that your patient is not appearing in your Census on the Portal. The Service Desk will collect the information necessary to identify you and your patient and then contact Physician Referral Services (PRS). While this appears to be an extra step, the Service Desk is available 7x24, while the PRS department operates 8:00am-5:00pm, Monday-Friday.The Service Desk will also check to make sure that the absence of a physician-patient link was not a software problem. PRS will verify that you have a relationship to the patient and then establish the link in the Portal. PRS will follow-up to let you know that the patient is now in your Census or the reason why the link could not be established.
Q: Can I see my Lucile Packard Children’s Hospital patients’ data on the Portal?
A: No, the Portal only provides access to Stanford Hospital & Clinics patient information.
Q: Will Stanford residents and fellows be able to use the portal?
A: Yes, all members in good standing of the Stanford Medical Staff can use the Portal. See How to Access the Portal the First Time above for instructions on how to activate your Portal Account. You will need to use Patient Search to find patients, since links to residents and fellows are not created during Registration or Appointment Scheduling.
Q: If I use a Mac, can I still access the Portal?
A: Yes with Internet Explorer 5.2 or higher, but some functionality and formatting will not be available.